At bestmobilehouse, your privacy matters. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, who we share it with, and the rights you have in relation to your personal data.
Scope
This policy applies to visitors and users of bestmobilehouse and services provided through the site, including comparison, advice, and sign-up assistance for mobile devices, plans, and related services.
Information We Collect
Contact details:
Name, email address, postal address, phone number (if you provide them).
Order & transaction details:
Selected plans or devices, payment/method metadata, billing and delivery addresses, and preferences.
Account information:
Login credentials (if applicable), account settings, and correspondence history.
Browsing & device data:
IP address, browser type, device identifiers, pages visited, referral data, analytics, and cookie data.
Communications:
Messages you send us (support queries, complaints), and call recordings where applicable and notified.
How We Use Your Information
Legal Basis (Where Applicable)
We process personal data based on consent, contract performance, legitimate interests (such as service improvement and fraud prevention), and legal obligations.
Data Sharing
- We do not sell your personal data
- We may share data with authorised service partners where required to provide requested services
- We may share data with logistics or courier partners for deliveries
- Analytics and advertising providers may receive limited, aggregated, or pseudonymised data
- We may disclose data if required by law or to protect legal rights
Data Retention
We retain personal data only as long as necessary for the purposes outlined, legal compliance, dispute resolution, and legitimate business needs. Retention periods vary by data type.
International Transfers
If personal data is transferred outside your country, we ensure appropriate safeguards are in place, such as standard contractual clauses.
Security
We use HTTPS and reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction.
Your Rights
Depending on local laws, you may have the right to access, correct, delete, restrict, or object to processing, request portability, and withdraw consent.
Children
Our services are not intended for children under 16. We do not knowingly collect personal data from children.
Links to Third Parties
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
Changes
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Cookie Notice
We use cookies to improve your browsing experience, analyse site traffic, and assist with service referrals. By continuing to use our website, you agree to our Cookie Policy, Privacy Policy, Terms & Conditions, Disclaimer, Cancellation Policy, Complaints & Escalation Policy, Delivery Policy, and Returns & Refunds Policy.